FAQ FAQ | Cross Country Moving Company

Frequently Asked Questions

General & Pricing

Are you a moving broker or a direct carrier?

We are a fully licensed, direct moving carrier (US DOT 2626333, MC-937654). This is an important distinction—it means we never sell your contract to third-party companies. Your relocation is handled entirely by our dedicated, in-house team of certified movers from pickup to final delivery.

How does your pricing work? Are there hidden fees?

We operate on a strict “No Hidden Fees” policy. We provide transparent, guaranteed flat-rate pricing based on your actual inventory rather than weight-based guesswork. The flat rate we quote you is the exact price you pay on moving day—no surprises, ever.

How do I get an estimate for my move?

Getting an estimate is fast and free. You can use our online Quick Estimate tool by entering your origin and destination zip codes, or you can call us directly at 628-215-4935 to speak with a relocation specialist for a detailed quote.

Long-Distance Moving Services

What areas do you service?

We specialize in coast-to-coast relocations. Our fleet covers long-distance and interstate moves to and from all 50 states across the USA. Whether you are moving one state over or entirely across the country, we have the network to get you there safely.

Professional Packing & Supplies

Do I need to pack my own belongings?

That is completely up to you! We offer fully customizable services ranging from standard loading/unloading to full white-glove packing. If you want a hands-off experience, our trained packers will arrive with everything needed to securely wrap, box, and protect your entire home.

Do you sell moving boxes and packing supplies?

Yes. If you prefer to handle the packing yourself, we can provide you with the same high-quality, professional-grade packing supplies our experts use. This includes sturdy moving boxes, specialty wardrobe boxes, custom containers for fragile items, bubble wrap, and moving blankets.

Auto Shipping Services

Can you ship my car to my new home?

Yes, we offer nationwide auto transport services. You don’t have to worry about putting thousands of miles on your vehicle or driving cross-country. We manage the entire vehicle relocation process alongside your household move.

What is the difference between open and enclosed auto transport?

  • Open-Carrier Transport: This is the most common and cost-effective way to ship a vehicle. Your car is securely loaded onto an open trailer, similar to how new cars are delivered to dealerships.
  • Enclosed-Carrier Transport: This option provides maximum protection from the weather and road debris. It is highly recommended for luxury, classic, or high-value vehicles.

International Shipping

Do you handle overseas relocations?

Yes, we provide comprehensive international shipping and global logistics services. Moving to a new country involves much more than just a truck, and our experts manage the entire process from start to finish.

Do you help with customs clearance for international moves?

Yes. Customs paperwork can be the most stressful part of an international move. Our global relocation team will guide you through all country-specific import regulations, prepare the necessary documentation, and ensure your belongings clear customs smoothly without unnecessary delays.

Moving Your Home Or Business?

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